Shipping Policy

📦 Shipping Policy

Processing Time
All orders are handmade and production takes 48 hours after photo is received.

Shipping Time
7-14 business days

Shipping Cost
Free shipping

Tracking
You will receive a tracking number via email once your order ships.

Customs & Duties
International orders may be subject to customs fees. These charges are the responsibility of the customer.

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⚠️ Shipping Delays

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by:

- Weather conditions (tornado, hurricane, snowstorm, etc.)
- Natural disasters
- Customs clearance
- Carrier delays
- Holidays or peak seasons
- Unexpected events

We will always do our best to get your order to you as quickly as possible. If your order is delayed, please contact us at toldandtwinecustomerservice@gmail.com and we will help track it.

Thank you for your patience and understanding!

Told & Twine | Made From Memories